Organisations are complex systems.
Policies, people, technology and information flows interact in ways that often produce unexpected outcomes.
These projects focus on reducing friction, improving throughput, and enabling better decisions through automation.
University of East London
A custom prioritisation framework designed to streamline admissions processing and support funding-critical decision-making.
The system automated application triage while preserving human oversight where it mattered most.
I contributed to systems responsible for evaluating and processing thousands of student applications.
The work involved balancing institutional objectives, regulatory requirements, operational constraints, and applicant experience.
Queen Mary University of London
A resource allocation and timetable optimisation system designed to coordinate complex academic operations across multiple departments.
The project balanced competing constraints while improving efficiency and reducing scheduling conflicts.
Timetabling may appear straightforward.
In reality it is a large-scale optimisation problem involving competing constraints, finite resources, and constantly changing requirements.
This work focused on improving the flow of information and reducing organisational friction.
University of West London
A collection of automation tools designed to streamline scheduling, communication, and institutional workflows.
The work reduced manual effort, improved consistency, and enabled staff to focus on higher-value activities.